The FUJIFILM Endoscopy Service Center

Welcome to the FUJIFILM Endoscopy Service Center, where we are dedicated to providing the highest level of service and support for our customers. Our service strategy is focused on customer satisfaction, and we aim to achieve this by offering a comprehensive service and being close to local markets. With eight service centers located throughout Europe, including our headquarters in Willich, Germany, we are well positioned to provide timely and effective service to our customers. 

At the heart of our service offering are our highly qualified in-house technicians and field service experts. These professionals have extensive knowledge and experience in video-endoscopy technology and are equipped to handle any service needs that our customers may have. From routine maintenance and repairs to more complex technical support, our service team is committed to providing prompt and reliable service to keep our customers’ equipment running at peak performance.

One of the key benefits of our service model is our close proximity to our customers. With service centers located throughout Europe, we are able to quickly respond to our customers’ service requests and provide timely support. This not only minimizes equipment downtime but also helps our customers to optimize their operations and improve their productivity. Furthermore, with this strategy we are fully prepared for our further growth and are able to react quickly to situations when a service centre has to shut down – for example due to pandemic.

Fujifilm’s success at the European Congress of Radiology 2023

In early March we attended the European Congress of Radiology (ECR) 2023, and it was a pleasure to see you all in Vienna, sharing the latest innovations and news from the world of imaging. The exhibition was a great success, and it was great to see delegates returning in good numbers to this renowned radiology event.

We welcomed a high number of delegates onto the Fujifilm’s booth, where we showcased several new additions to our imaging and healthcare IT portfolio, launching products that spanned an increasing range of clinical areas and technologies. Throughout the event, on-site application specialists and product managers offered interactive demonstrations of our comprehensive portfolio such as the newly released advanced ultrasound system – the ARIETTA™ 750 DeepInsight™ .

The event was also the perfect opportunity for Fujifilm to highlight and demonstrate features of products that will be arriving soon. For example, the visitors to the booth could learn how the next-generation ECHELON™ Synergy MRI scanner uses AI technology to rapidly obtain high quality images. Also, they could learn about the SCENARIA™ View Focus Edition CT scanner, which is equipped with the workflow accelerating SynergyDrive™ automation suite. Additionally, it is equipped with an advanced cardiac motion correction feature that helps clinicians obtain clearer images of the heart, even with the most challenging rhythms.

Our general x-ray digital modalities area also got their share of attention, with live demonstrations of the FDR Cross hybrid c-arm, a solution for Fluoroscopy and Radiography in a single platform. The FDR D-EVO III G80i digital X-ray Longview detector that improves efficiency and effectiveness in orthopaedic and spinal procedures, thanks to its ultra-lightweight, long image area and wireless capabilities. A comprehensive range of modality AI support tools were also on display, showing how AI at the point of x-ray can improve decision-making and allow improved triage of patients, allowing more effective and efficient use of resources.

Over in the booth’s Ultrasound Corner, attendees of our ‘Meet the experts’ events enjoyed first-class talks hosted by field specialists, covering topics such as the clinical usefulness of new ultrasound technologies in radiology. Here the benefits of the DeepInsight™ range were revealed, as well as ultrasound imaging techniques for the assessment of diffuse liver disease. The Women’s Health Corner was equally full of activity, with regular discussions on recent advances in mammography screening and Fujifilm’s new Comfort Comp feature – an innovation that provides a more comfortable breast imaging experience – for the Amulet™ Innovality™ mammography system.

The Fujifilm satellite MR symposium also proved a hit, with the audience  treated to leading experts exploring the latest opportunities provided by cutting-edge MRI technologies. Prof. Dr. med. Jürgen Biederer – a thought leader in this area – chaired thrilling discussions on topics such as the widespread benefits of open scanners, and the safe management of patients with passive implants on vertical field scanners.

ECR 2023 saw a special visit from Teiichi Goto, President and Chief Executive Officer at FUJIFILM Holdings Corporation, to the Fujifilm booth. Goto-san saw the hard work and dedication that went into every aspect of our presence at ECR 2023, and even enjoyed touring the booth to receive an overview of the portfolio and key products on display.

Bring on ECR 2024, where we will be exhibiting the diagnostic imaging solutions we are continually developing and adapting to address ever-evolving issues in the healthcare sector. With a commitment to taking on healthcare challenges together, we are already looking forward to bringing our future innovations back to Vienna next year.

Uniting our voices for World Cancer Day

“As individuals, as communities, we can and must come together and break down barriers. Closing the care gap is about fairness, dignity and fundamental rights to allow everyone to lead longer lives in better health.”

Dr Cary Adams, CEO of the Union for International Cancer Control

Today – 4th February – is the World Cancer Day, an initiative for building and advocacy initiatives that unite the cancer community to reduce the global cancer burden, promote greater equity, and integrate cancer control into the world health and development agenda.

This year’s theme is ‘closing the care gap’, and focuses on the lack of accessibility to health services faced by many people around the world.

Half the world’s population lacks access to the full range of essential health services. When it comes to cancer, many people are denied basic care, despite the fact that we live in a time of awe-inspiring advancements in cancer prevention, diagnosis and treatment.

As a proud partner of World Cancer Day, we are committed to advancing the fight against cancer.

Working with healthcare providers, our mission is to address unmet medical needs, helping to provide access to earlier cancer detection and diagnosis.

Whether it’s providing solutions to help strengthen cancer care delivered in the community, or pioneering new partnerships to provide better access to remote screening and diagnostic services, we know that the earlier cancer is detected – the better the changes of survival.

Find out more

We are extremely proud to be a partner of World Cancer Day, and to show our dedication to advancing the fight against cancer.“

Toshihisa Iida, President and Managing Director at FUJIFILM Europe GmbH

FUJIFILM Holdings Named to CDP ‘A List’

We do not know where to start… We cannot describe in words how honored we are that FUJIFILM Holdings was named to CDP ‘A List’ for Leadership in Climate Action and Water Security.

CDP – Carbon Disclosure Project – is a global non-profit that drives companies to reduce their greenhouse gas emissions, safeguard water resources and protect forests. Working with over 680 institutional investors with assets of US$130 trillion, CDP promotes companies to disclose and manage their environmental impacts.

We are delighted that FUJIFILM Holdings has been named as an ‘A List’ in both climate change and water security. Since clean water and air are essential for the manufacturing of photographic film, which is the starting point of the Fujifilm Group, environmental conservation is fundamental to our business activities. We will continue to contribute to society through proactive efforts such as decarbonization, conservation of water resources and reduction of waste in cooperation with local communities and government to resolve environmental issues around the world. 

Teiichi Goto, president and CEO, representative director of FUJIFILM Holdings Corporation

At Fujifilm, social responsibility has a great importance across the organization. As a result, Fujifilm’s corporate social responsibility plan, ‘Sustainable Value Plan 2030,’ was established, addressing climate change and natural resource recycling. We, the Fujifilm group, have set a target of reducing water usage of the entire Fujifilm Group by 30% compared to FY2013 level and working to conserve water resources through efficient water use and wastewater treatment within our manufacturing plants.

In addition, we have set ourselves a target of reducing carbon dioxide emissions in the entire product lifecycle by 50% by the fiscal year ending March 2031 (FY2030) compared to FY2019 level. Therefore, we launched the environmental strategy ‘Green Value Climate Strategy‘ to manufacture with a lower environmental impact and to create products and services that offer excellent environmental performance.

What has Fujifilm accomplished towards these goals thus far?

  • Concluded a “comprehensive partnership agreement towards a decarbonized future” with the Tokyo Gas Co., Ltd., to create a carbon-neutral model in manufacturing using state-of-the-art decarbonization technologies
  • Carbon neutrality at its recycling site of multifunctional printers in China in July 2022 by switching entirely to renewable electricity
  • Reduced environmental impact of local wastewater treatment by sharing a large-scale treatment facility located at FUJIFILM Manufacturing Europe B.V. in the Netherlands with neighboring companies
  • In-house treatment of all wastewater in manufacturing of sensor films for touch panels at the Ashigara site of the Kanagawa factory in Japan
  • Provides products such as magnetic tape storage media that can significantly reduce carbon dioxide emissions by reducing electricity consumption during data storage

Celebrating International Day of Radiology (IDoR)

Every year on Nov. 8, we celebrate International Day of Radiology.

This year, on the 127th anniversary of Wilhelm Conrad Röntgen’s discovery of the X-ray, we would like to tell you about Interventional Radiology.

The genesis of interventional radiology can be credited to Charles Dotter, a pioneer vascular radiologist who first discussed the idea of interventional radiology in 1963 (1). He suggested that an innovative approach to the use of an angiographic catheter could have important therapeutic implications. The last few decades have witnessed exponential growth in the field of interventional radiology and medical devices, including the development of diagnostic imaging techniques, embolization and tumor ablation techniques and arterial stents and grafts, etc.

Fujifilm has introduced various dedicated modalities and minimally invasive technological tools over the years to facilitate the fast and stress-free image-guided treatment of medical conditions.

Continue reading “Celebrating International Day of Radiology (IDoR)”

Experience FUJIFILM live at the PHOTOPIA 2022 in Hamburg

October 16th marked the end of the second PHOTOPIA trade show in Hamburg and with it four exciting days where photography enthusiasts and customers could experience FUJIFILM’s products in a unique environment. More than 10,000 visitors were inspired by the setting, built from 350 shipping containers, took part in workshops or learned the art of photography from professionals like our X-Photographers.

The design of the large FUJIFILM booth in particular attracted many visitors, as much awaited them on, in and around the custom-designed shipping containers: in front of a custom-made tape art wall, INSTAX fans could capture the unique photo festival experience with our instant cameras and try out the INSTAX cameras and printers for themselves. A camera rental and cleaning service was also offered to visitors. On a stage directly integrated into the booth, basketball players, break dancers or skateboarders performed regularly, a perfect motif to try out the unique X-cameras for yourself.

The print results from the FUJIFILM onsite printers could also be admired hot off the press, as well as the Printlife exhibition in a container. Take a look at the video to get even more impressions of Photopia 2022!

All in all, it was a highly successful exhibition with many interesting encounters, informative exchanges and, most importantly, a lot of fun. We would like to thank everyone who made this great trade show possible and made it a special experience.