Welcome to the FUJIFILM Endoscopy Service Center, where we are dedicated to providing the highest level of service and support for our customers. Our service strategy is focused on customer satisfaction, and we aim to achieve this by offering a comprehensive service and being close to local markets. With eight service centers located throughout Europe, including our headquarters in Willich, Germany, we are well positioned to provide timely and effective service to our customers.
At the heart of our service offering are our highly qualified in-house technicians and field service experts. These professionals have extensive knowledge and experience in video-endoscopy technology and are equipped to handle any service needs that our customers may have. From routine maintenance and repairs to more complex technical support, our service team is committed to providing prompt and reliable service to keep our customers’ equipment running at peak performance.
One of the key benefits of our service model is our close proximity to our customers. With service centers located throughout Europe, we are able to quickly respond to our customers’ service requests and provide timely support. This not only minimizes equipment downtime but also helps our customers to optimize their operations and improve their productivity. Furthermore, with this strategy we are fully prepared for our further growth and are able to react quickly to situations when a service centre has to shut down – for example due to pandemic.
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